the "specialty" specialty contractor
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Maintenance

Operable Wall Service

Burgess Company realizes the importance of having an attractive, high performing operable wall in your facility. We specialize in the maintenance, repair, restoration and installation of operable wall systems.

 

why do i need maintenance services?

Your operable wall is likely the largest piece of mechanical equipment on your property and is directly related to your ability to utilize the space as designed. Like all mechanical devices, things need to be tightened, aligned, lubricated and cleaned periodically. A maintenance program performed by a qualified technician can also help keep sound from "leaking" to adjacent rooms.

 

what services are included?

*Clean and lubricated track

*Realignment and adjustment of panels

*Inspection and tightening of carriers

*Inspection and adjustment of pass doors

 

my operable walls are not working. can you help?

Yes we can! Operable walls have problems for many reasons including: improper operation during setup, poor installation, or normal wear and tear over time. Burgess Company has extensive knowledge of all major oberable wall brands and can recondition these walls to become a functional system again. We repair and provide parts for all of the major operable wall brands: Modernfold, Moderco, Hufcor, Panelfold and Kwik Wall.

 


 

Help! I have operable walls that need some TLC!

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operable wall maintenence faq's:

Q: How often should a preventative maintenance and inspection be performed?

A: Depending upon the usage and how often your walls are moved. You should perform the PMI annually if your walls are moved several times a week. However, if your walls are moved more often (such as daily), we recommend a semi-annual PMI. Preventative maintenance is needed periodically to help prevent future problems and save you money.

Q: Why spend the money for a PMI when my walls appear to be working well?

A. Performing the PMI ahead of a problem ensures that your walls will continue to work well.

Q: How much does a PMI cost?

A: Our PMI service typically costs less than 2% of the replacement cost of the wall system

Q: I am about to have major work done on my walls. Do I need a PMI?

A: Yes. Prior to major repairs, the inspection part of the PMI is required to fully diagnose the repairs needed. The PMI will properly identify the problems and their cause. We can then provide a more accurate repair bid. In contrast, a simple "walk through" repair bid does not reveal problems and will not be as accurate. This type of bid will almost always result in additional necessary repairs to correct problems.

Q: Why is my wall broken after I just had it fixed?

A: Some models of operable walls have weaknesses. It is hard to fix something better than when it was new. Make certain your repair company does not just replace broken parts but actually investigates to find the underlying problem that caused the break.

Q: Can you adjust my panels so they do not dig into the carpet when I move them?

A: It depends. All wall systems are designed to have an exact clearance at the top and at the bottom between the panel and the flooring. If the panels have come out of adjustment and are too close to the floor, they can be adjusted back to the proper top clearance. However, you may need to check the flooring itself. If the panels are not out of adjustment. There may be more serious problems occurring, such as a heave in the floor, an improper measurement made at the time the panels were manufactured, or even a sag in the overhead support structure. Complete diagnosis by our trained professionals with laser levels and the manufacturer's original clearance requirements may identify the real cause of the problem.

Q: Can you fix sound leaking from one room to the next?

A. Often this can be improved, but it can't always be fixed. We can usually help these types of problems during a PMI. To check for leaks, run a check on your panels for obvious sound leaks : 1) turn out the lights on one side of the operable wall and go into the dark room, 2) inspect the wall for light leaks - wherever the light shines through, the sound is also coming through. Sometimes gaskets and sound seals need to be replaced. In addition, there can be sound leaks that are not the fault of the operable wall. For example, sound goes through the ceiling plenum, the carpet fibers under the wall, the drywall at the ends of the wall, and just about any other flanking path it can find.

Q: Why are my panels hard to move?

A: Panels that are hinged together usually move easier than individual panels. If your panels are hinged together in pairs, a cleaning of the track and lubrication of the trolley wheel bearings will typically keep them moving smoothly, assuming they are not dragging the floor. If your panels are individual (no hinges), they typically have to negotiate through various intersections in the overhead track to get between their storage pocket and their set up location. These intersections are the major cause of panel movement problems. We can clean, adjust, and lubricate most intersections to improve panel movement. Some tracks have true 90 degree corners in the track that are NOTORIOUS for problems. If the 90 degree intersections are damaged, they might need to be replaced.